Nice atmospheres
Was told that I had a 60 day return policy. IT IS NOT TRUE once you put that ring on your finger. I wore it around the house for a few days, AROUND THE HOUSE NOT DOING ANYTHING THAT WOULD CAUSE DAMAGE, and decided it was not the ring for me. Well I brought it back and they claimed it was worn, making it damaged and couldn't be returned! I will never shop there again. And I will tell everyone I know and come into contact with to avoid this store. If I could give zero stars I would!! The sales people just want to get you in, make their commission, and get you out. VERY UNSATISFIED.
Rude staff; unwilling to help with unpleasant atmosphere.
Awful experience at the Oakbrook Michael Hill. My fiance went there to buy my engagement ring after I told him about the ring I fell in love with. The only problem was that my engagement ring only came with 1/2 carat, but we wanted a full carat. They said the only way they could increase the diamond size was if he bought a whole separate engagement ring. They made him buy 2 separate engagement rings! He did not know any better because this is his first engagement. When I found this out we went to the store and they said they don't think they will be able to return it because it was "custom." They never told him this information and when we reminded them of this they said, "well it was implied." The engagement process is supposed to be a happy time, but it has been nothing but dissapointing due to Michael Hill's poor service.
I had a great experience at this store! You really do get the best price around! I shopped around quite a bit and Michael hill truly gave me the best ring for an amazing price! I will always shop at this store! Thanks Michael hill staff! Your the best!
Michael Hill Jewelers Oakbrook is a US Jewelry Store based in Oak Brook, Illinois. Michael Hill Jewelers Oakbrook is located at 100 Oakbrook Center, Oak Brook, IL 60523, USA.
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